Contact Us

Appointment Scheduling by Phone:

  • Call Center:

    Contact a Call Center Agent to schedule an appointment over the phone and to help you with your healthcare needs and questions.

    • Monday - Friday: 7:30 a.m. to 4:30 p.m.
    • Saturday: 8 a.m. to 12 p.m.
  • Referral Department:

  • Billing Department:

    • 312-926-3642
    • Monday - 11 a.m. to 4:30 p.m.
    • Tuesday - Friday 9 a.m. to 4:30 p.m.
  • How to Request Medical Records:

    In order to comply with new "Privacy" legislation, beginning January 2002, NMPG will charge our patients a processing fee for copying medical records. The fee will be $20.00 for the first 25 pages and $0.50 per page thereafter. The $20 advance fee and a signed Release of Medical Records form must be sent to your physician's office prior to processing. A check or money order is accepted for medical records. Check payment should be addressed to MD Copy Service. Thank you.

    Click here for Medical Records

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    Patient Satisfaction Hotline:

    If you would like to offer comments about Northwestern Memorial Physicians Groups service, please call us at 312-926-8333.